Deleting a member from your Board using the BoardSecure portal

This article summarises how an Administrator can delete a member from the Board using the BoardSecure portal

Deleting a member from your Board

Board members data is managed as follows when they are removed from the platform, an action that can only be carried out by a person with Administration rights to BoardSecure.  

In light of your GDPR requirements to only keep relevant, timely information within your Company (recognising that whilst most Board papers would not have personal, sensitive information in, there may be examples, for example Board papers relating to personnel matters that may do), we have deliberately engineered this process of deletion to be as simple as possible.

  • Go to the Company homepage (for a shortcut to this page, click on the Companies tab at the top of the page once logged-in and then select the Company you wish to administer)
  • On the left hand side you will see a list of Board members
  • Navigate to the Board member that you wish to administer
  • Click on the name of the Board member (the names of members should be highlighted)
  • This should create a pop-up box titled "Personal Details" for that Board member
  • At the bottom of this box there should be a tab called 'On Hold'
  • Clicking this tab will both block the member's access immediately to your Board (they will not be able to log-in), as well as removing them from your billing schedule so that you will not be charged for this member in future

We offer this disable feature as default since many Boards wish to retain access for members for a period after they have stopped using the platform (rather than removing them immediately).  If you wish to remove a member entirely, and remove their persona and data from the platform then please contact the Support Team and we will remove the member from the billing platform and inform you when this has been done.