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Reset password in BoardSecure

This article describes how a registered user of the BoardSecure portal can reset their password.

Forgotten password for BoardSecure portal?


All users can re-set their own password for access to the platform as follows:

  • Go to the BoardSecure Sign-in page (typically by clicking Log-in) from the homepage
  • Underneath the Sign-in and Password boxes, you will see the phrase 'Forgot password?'
  • On clicking this link, a new page should appear asking you to enter your registered email account
  • Once you have completed this instruction, click the 'Reset my password' box
  • We will then send you an email to your registered email account
  • This will then guide you through the process of changing your password and ensuring you can log-in to the platform securely